Call centers = exploitation?
April 2, 2006Inq7 Infotech reports that a local labour group has condemned the call center industry for allegedly exploiting Filipinos, giving them much lower wages than US counterparts.
KMU Spokesperson Prestoline Suyat said in a statement that Filipino contact center agents are paid much lower wages than their US counterparts, pointing to exploitation by multinational firms.
He noted that entry-level workers have an average salary of 15,000 pesos while their US counterparts earn nearly 40,000 pesos per month.
The Filipino contact center agent’s salary also falls short of the 19,950 pesos monthly living cost.
Dude, that’s why they’re offshoring to our country! Imagine if we were to charge them US$50,000 annually apiece–the standard or even the minimum wage for a tech/support worker in the US–then surely no one would bother to outsource here.
